Privacy Policy

TheHulkCrane respects your privacy. This policy explains how we collect, use, store, and protect your personal data when you visit our website or contact us. It applies to all visitors and users of thehulkcrane.com.

1. Data We Collect

We may collect the following categories of personal data:

• Form data: name, email address, phone number, and message content when you submit a contact or enquiry form.
• Technical data: browser type, device information, IP address, and operating system.
• Usage data: pages visited, time spent on the site, and interaction events collected via analytics.

2. How We Use Your Data

Your data is used for the following purposes:

• Responding to your enquiries and service requests.
• Providing crane consultancy, training, and logistics information.
• Improving our website and services through analytics.
• Complying with legal obligations and preventing misrepresentation.

3. Cookies and Tracking

We use cookies and similar tracking technologies to analyse site traffic and remember user preferences. You can control cookie settings through your browser. Third-party analytics providers may process anonymised data on our behalf.

4. Data Sharing and Third Parties

We do not sell your personal data. We may share data with trusted third-party service providers who help us operate the website, process enquiries, or manage analytics. These providers are contractually bound to protect your data and use it only for the purposes we specify.

5. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes described in this policy, or as required by law. Enquiry records are kept for up to 24 months after the last contact.

6. Your Rights

Depending on your location, you may have the following rights under GDPR, CCPA, or similar laws:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Restrict or object to processing.
• Data portability.
• Withdraw consent at any time where processing is based on consent.

To exercise your rights, contact us using the details below.

7. Security

We implement reasonable technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure.

8. Anti-Misrepresentation Statement

TheHulkCrane does not make false, misleading, or deceptive claims. We do not use fake endorsements, fake urgency, or impersonate brands or government entities. All service descriptions, qualifications, and outcomes are presented honestly and accurately. We do not guarantee specific results without documented evidence.

9. Contact Us

For privacy-related requests, data access, or questions about this policy, please contact us:

TheHulkCrane
7824 Hlongwane Station

Phone: +27 54 156 8220

Email: info@thehulkcrane.com